Get in Touch
We are always on stand by to answer all of your questions. Whether it is relating to travel arrangements to and from the island, a special booking request or about the island itself, we are eager to help you out.
Frequently Asked Questions
All your questions are always welcome, below an overview of the most frequently informative questions.
Check in / Check out
Your room will be ready for you at 2pm. You are, however, free to enjoy the pool or the beach before that time.
Check out is at 11am, but you are welcome to stay and enjoy the pool, have a lunch in our restaurant or spend some more time at the beach. No rush!
Zula is situated in the center of Paje beach, directly on the beach.
We also offer an airport pick up service. Are you coming by your own car? No problem, we have free parking available. It’s approximately one hour drive from Stone Town. Enjoy your scenic ride!
We understand that sometimes plans change or there are unforeseen circumstances.
If you cancel your stay 6 weeks in advance or more, we will offer a full refund. Any cancellations later than 6 weeks in advance will be charged 100% of the booking costs.
Traveling with an extra person? In our standard and deluxe rooms it’s possible to add an extra folding bed. Please ask for availability. It’s $25 per night for government tax and breakfast.
Are you celebrating a special occasion? Maybe you want to surprise a loved one, or have special dietary or mobility needs. Whatever the case, let us know and we’d be more than happy to help!
Our happiness managers will be available from 7 am until 11 pm for you everyday. If you would like to check in or check out on a different time, please let us know and we will arrange.